In light of the above, I have written this (self-explanatory) email to Professor Warlow today:
Dear Professor Warlow
I note that you have failed to respond, in any way, to either my initial complaint of June 9th, 2011, or my second email to you of August 7th, 2011, about the above topic.
Your failure to respond indicates you have failed to act correctly as an Ombudsman.
In light of this this failure, I now have no option but to seek legal advice with a view to legal action in order to pursue my legitimate complaint, and to make public both your failure to act correctly, and your conflict of interest in this matter.