I suggest people e-mail Ms. Marcus articles or links (or post on the site) about what they would like her to consider writing about. People's personal stories are OK but what would make more of an impact would be concrete specific evidence of how ME/CFS has been viewed by the government, universities, etc. to support WHY patients have acted the way they do.
I'd also suggest if you do write her, the articles and links be "impersonal" and preferably not from a site that could be viewed as "biased." E.g. don't just write about the misappropriations scandal with the CDC, send her the link from the Washington Post reporting on it so she can see for herself. Show, don't tell. I've haven't sent this particular point yet so if someone wants to do it, go ahead. Take a "just the facts, ma'am approach."
On a larger scale, I don't usually read the WSJ but some might want to consider the readership and target their responses appropriately. For example, WSJ likely has many business readers so they might not be as interested in personal stories but pharma might be interested in developing meds for $$$ or lawyers may be interested in litigation. Some people have written negative comments about the insurance industry, which, while they are true, might not be attractive to WSJ editors, advertisers, etc. Think about who benefits or profits from this illness and try to attract them.
I usually read the NYT so I know that paper seems more interested in fighting corporate corruption, political scandal, personal stories than perhaps the WSJ.
I don't think media or businesses should be viewed as "allies" or "friends" although some might turn out to be in the long run. Media will praise or trash things/ people as appropriate to gain viewers/ readers/ advertisers. Businesses will do what needs to be done to generate a profit. The key is figuring out how to align our interests with their interests.