(I figured this was the best section for this)
Report from CCRNC for APPG inquiry into patient services
Executive Summary is signed by Esther Crawley, Chair, CRNCC
http://bit.ly/gfpiFO i.e. http://www.afme.org.uk/res/img/resources/CCRNC report to the APPG Inquiry 2009.pdf
Although it is portrayed as an impartial report, I don't think it can be seen as such:
The section, "Quantitative patient satisfaction and outcome data from routine surveys", contains all sorts of data - a small bit from each service.
It is difficult to believe that this is the only data available.
Maybe there is a reason for it, but we are not told why there is no quantitative data for services 8, 14, 15 & 17 (there is qualitative data for these services)
Also, for the section, "Qualitative accounts of patient experiences of Specialist CFS/ME services", it seems like we are only getting some of the data or if not, they didn't ask the best questions to get all sorts of feedback
e.g.
Service 10: Results from patient survey: "What was most helpful about the service you have received?"
Service 14: Service evaluation: "what is really good about your care?"
Maybe there is a reason for it, but we are not told why there is no qualitative data for services 1, 2, 11, 12 & 16 (there is quantitative data for these services)
So I think the claims (copied below) that this is better quality data than data from patient surveys are dubious.
---------
Some notes I made for myself (I don't claim they represent the whole report - they don't - they would be unrepresentative although the same question wasn't generally asked):- Service 13 (paeds) seems like Esther Crawley's service (coloured charts) -anyone know/have an educated guess at other ones?
----
----
(Not exciting) Made worse: two I noticed:
(i) 10% (n=5) (Service 6, p.10)
(ii) 11% (Service 11, p.13)
----
----
(This is probably the most interesting and complete data)
especially as many aren't that ill and some are probably glandular fever and
other post-infectious cases in the other stages who would have made a good
improvement in that time:
The mean Chalder Fatigue Score going in was 6.9.
This is a scale where most people with moderate or severe ME score 10 or 11
out of 11 - see Figure 1 at:
http://bit.ly/g7Tvup i.e. http://www.iacfsme.org/BULLETINFALL2008/Fall08GoudsmitFatigueinMyalgicEnceph/tabid/292/Default.aspx
That study found for the different types of ME, the average Chalder Fatigue
Score (bimodal) was:
Severe (n=11): 10.82
Moderate (n=10): 9.42
Mild (n=3): 7.67
So even the mild ME group had worse Chalder fatigue scores than the group
attending service 16.
----------------------------------------------------------
Report from CCRNC for APPG inquiry into patient services
Executive Summary is signed by Esther Crawley, Chair, CRNCC
http://bit.ly/gfpiFO i.e. http://www.afme.org.uk/res/img/resources/CCRNC report to the APPG Inquiry 2009.pdf
Although it is portrayed as an impartial report, I don't think it can be seen as such:
The section, "Quantitative patient satisfaction and outcome data from routine surveys", contains all sorts of data - a small bit from each service.
It is difficult to believe that this is the only data available.
Maybe there is a reason for it, but we are not told why there is no quantitative data for services 8, 14, 15 & 17 (there is qualitative data for these services)
Also, for the section, "Qualitative accounts of patient experiences of Specialist CFS/ME services", it seems like we are only getting some of the data or if not, they didn't ask the best questions to get all sorts of feedback
e.g.
Service 10: Results from patient survey: "What was most helpful about the service you have received?"
Service 14: Service evaluation: "what is really good about your care?"
Maybe there is a reason for it, but we are not told why there is no qualitative data for services 1, 2, 11, 12 & 16 (there is quantitative data for these services)
So I think the claims (copied below) that this is better quality data than data from patient surveys are dubious.
---------
Some notes I made for myself (I don't claim they represent the whole report - they don't - they would be unrepresentative although the same question wasn't generally asked):- Service 13 (paeds) seems like Esther Crawley's service (coloured charts) -anyone know/have an educated guess at other ones?
----
VsComment on Service 3: "I hope there is continued funding and eventually have clinics everywhere" (p. 19)
Comment on Service 5: "I hope there is continued funding and eventually have clinics everywhere" (p. 20)
----
(Not exciting) Made worse: two I noticed:
(i) 10% (n=5) (Service 6, p.10)
(ii) 11% (Service 11, p.13)
----
(I measured these) (n=41)(Service 16) Level of goal achievement: Patients are asked what percentage of their goal has been achieved (p.14)
Fully (around 100%): 16 (39.02%)
Mainly (around 80%): 12 (29.27%)
Partly (around 40%): 8 (19.51%)
Only slightly (around 20%): 5 (12.20%)
Not (0%): 0
----
(This is probably the most interesting and complete data)
8.9 hours a week on average (3.4) at 12 months still isn't a huge figureService 16: 12 Month Outcome Data
Initial Follow up
Average hours of employment per week: 5.5 8.9
Average SF36 Function Scale scores (Range 100 - 0): 39.8 44.6
Average Pain VAS Scores: 38.2 34.0
Mean Chalder Physical Fatigue Scale score (Range 0 - 7): 6.4 3.4
Mean Chalder Mental Fatigue Scale score (Range 0 - 4): 3.5 2.1
Mean Chalder Fatigue combined score (Range 0 - 11): 6.9 5.5
Average Hospital Anxiety Scale score: 10.4 8.9
Average Hospital Depression Scale score: 10.1 7.8
especially as many aren't that ill and some are probably glandular fever and
other post-infectious cases in the other stages who would have made a good
improvement in that time:
The mean Chalder Fatigue Score going in was 6.9.
This is a scale where most people with moderate or severe ME score 10 or 11
out of 11 - see Figure 1 at:
http://bit.ly/g7Tvup i.e. http://www.iacfsme.org/BULLETINFALL2008/Fall08GoudsmitFatigueinMyalgicEnceph/tabid/292/Default.aspx
That study found for the different types of ME, the average Chalder Fatigue
Score (bimodal) was:
Severe (n=11): 10.82
Moderate (n=10): 9.42
Mild (n=3): 7.67
So even the mild ME group had worse Chalder fatigue scores than the group
attending service 16.
----------------------------------------------------------
Why is the data described in this report so different to those described in some patient charity member surveys?
Both the quantitative and the qualitative data presented here describe very high levels (much higher than normal NHS surveys) of patient satisfaction, improved outcomes and positive experiences with specialist CFS/ME services. This is inconsistent with some patient charity member surveys.
The most likely explanations for these differences are due to bias and methodological differences. Bias occurs when particular opinions are obtained due to ascertainment processes in surveys which increase the chances of certain views being over represented. Bias is reduced if opinions are systematically collected across the whole sample of interest with a high response rate. The data represented here has been systematically collected annually across many services and represents a high response rate.
The differences between the patient experience represented here and that seen in patient charity member surveys could be due to several sources of bias. Patients who access the services but do not improve may be more likely to respond to patient charity surveys. Secondly, patients responding to patient charity surveys may not have had the treatment offered by specialist services or may be different in other ways, for example being ill for longer. Those responding to charity surveys may not have been diagnosed by a doctor as having CFS/ME, but may be self-diagnosed. Patients may respond to patient charity surveys about the services described even when they have chosen not to attend. The corollary is that those responding to patient service surveys may also be biased in that they may be more likely to respond positively. However this is less likely because of the high percentage of patients that responded, the anonymised collection of data, and the consistent outcome in data collection across many teams.