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https://www.thetimes.com/uk/healthc...cks-of-dismissive-nhs-says-minister-gqntzznkf
Maeve Boothby-O’Neill, pictured on her 18th birthday, died aged 27 in 2021 after more than ten years of seeing medical professionals
PA
Deborah Archer, assistant coroner for Devon, said Boothby O’Neill died aged 27 at home from natural causes after three admissions to hospital in her last months of life because doctors “were unable to treat the consequences of her severe myalgic encephalomyelitis”.
Archer said because there was no known treatment or cure for ME, which has an unknown cause, it is “not possible to say whether any treatment would have halted the disease process in Maeve, even if she had been treated against her will”.
The assistant coroner said she found none of the clinicians who gave evidence during the two-week inquest “didn’t believe ME was a true illness” and found they were “respectful and compassionate”.
Archer will hold a hearing next month to decide whether she should write a prevention of future deaths report to stop other ME sufferers dying from the disease.
Following the inquest, Andrew Gwynne, minister for public health and prevention, said: “Every patient deserves to have their condition understood and treated to the highest standard, and this is a heart-wrenching example of a patient falling through the cracks.
Shortly before her death Maeve Boothby O’Neill wrote: “I cannot adequately describe how frightening it is it is … to discover that there are no doctors who can help you”
COLLECT
“Maeve and her family were forced to battle the disease alongside the healthcare system which repeatedly misunderstood and dismissed her.”
Gwynne, who suffers from long Covid, a post-viral illness likened to ME, said the government would publish its “final delivery plan” for ME this winter which would “focus on boosting research, improving attitudes and education, and bettering the lives of people with this debilitating disease”.
Sean O’Neill, the father of Boothby O’Neill and a senior journalist at The Times, said his daughter “didn’t just fall through the cracks, she fell into a huge hole in our healthcare system”.
He said there must be radical change in the treatment of ME “starting with medical education, greatly improved research and specialist care provision for the most dangerously ill”.
O’Neill said: “The inquest heard that none of the medical staff treating her had any training or received any education in treating severe ME.
“Several professionals did not believe her illness was ‘real’. At the end of her life palliative care was delayed because of that disbelief.
“The coroner was told there were no specialist units, no wards, not even a bed anywhere in the NHS for treating severe ME. There were no policies, protocols or guidelines for the treatment of ME in 2021 and there are still none today.
• Sajid Javid: Labour must deliver on ME as patients suffer without a cure
“Imagine that being the case for any other serious, life-limiting or life-threatening illness. Imagine a doctor telling a Parkinson’s sufferer or a cancer patient that they had no idea how to treat their illness.
“This is the very definition of a systemic failing. It is not about the failings or negligence of individuals or a single hospital. It is about the entire system that should protect, or at least try to protect, those with severe ME. The health and social care system failed Maeve. It should not be allowed to fail others in future.”
Sarah Boothby, the mother of Boothby O’Neill and her main carer, said: “Unless NHS England takes responsibility for the many other deaths from ME that have gone unrecorded in England there will be more.”
The inquest heard that by 14 years of age Boothby O’Neill’s diary entries were peppered with references to tiredness she could not understand. By 18, fatigue forced the talented linguist to turn down offers to Russell Group universities. By 23 she was regularly housebound with exhaustion. By 27, she was dead.
Boothby O’Neill died on October 3, 2021, having been admitted to the Royal Devon and Exeter Hospital three times that year and after begging her GP to “please help me get enough food to live”.
She was admitted on March 18 but discharged on the same day when a doctor said he could not “see any medical reason to keep [her] in”.
At the time Mrs Boothby was angered by the failure to give her daughter a nasogastric (NG) feeding tube, placed through the nose into the stomach.
Archer found a failure to alert a doctor with a special interest in ME at the hospital during this admission “caused a delay in recognising how potentially serious the situation could be and caused Maeve to go down a path … which set her on her final downward trajectory”.
“I cannot say these factors contributed to her death, to the standard required, but they are of note,” Archer said.
Boothby O’Neill was admitted again in May but discharged on June 3 when doctors said they were “content” with her nutritional intake and following the wishes of Boothby O’Neill and her mother to leave the “exhausting” hospital environment. She was losing weight at a rate of 2kg a week in hospital and was taking paltry amounts of fluids daily.
Maeve Boothby O’Neill’s father, Sean O’Neill, said the circumstances around her death were “the very definition of a systemic failing”
COLLECT
Archer found that Boothby O’Neill should have stayed in hospital longer on her second hospital admission “where other options could be considered”, because no package of care “outside of 24/7 care in hospital” could be met in the community by her exhausted mother.
“This factor did contribute to her downward trajectory but [going home] was what Maeve and her mother wished for,” Archer said.
“It was because Maeve was so worried about her condition and knew so much about it that she was so firm in her wishes. Because of the unknowns about this disease I cannot make a finding about what would have happened if she stayed in hospital. To do so would be pure speculation.”
Boothby O’Neill continued to worsen at home after her second admission and was admitted in July to the eating disorder ward.
The multidisciplinary team finally agreed to try a NG tube for the first time on July 16 but Maeve, who had been deteriorating badly since the option was raised months earlier, became exhausted when sitting up to use the tube and wasn’t able to successfully feed. Boothby O’Neill was discharged on her wishes and by August was unable to eat any food.
Archer found Boothby O’Neill wasn’t given a prescribed experimental drug during this third admission and there was a lack of understanding among hospital staff into how their actions were reducing “Maeve’s energy envelope”.
But Archer said she was not able to make a finding that these factors caused or contributed to her death because ME “is a disease for which there is no cure and is of unknown [cause]”.
“In other diseases I can say if X was given then Y would have happened,” she said.
Archer said the experimental drug and undisturbed rest at home “didn’t seem to make a lasting difference to her long deterioration”.
With only months left to live, Boothby O’Neill wrote in an essay: “I cannot adequately describe how frightening it is … to discover that there are no doctors who can help you, that they do not even know what is wrong with you, and that in looking for effective alternatives you will be wandering in a wilderness of quacks and blogs.”
The eventual realisation by Boothby O’Neill that doctors could only keep her “alive, not living” led her to turn down a fourth hospital admission and any further attempts at tube feeding. She died at home on October 3, 2021.
Between 2001 and 2021 there were 150 deaths partly or fully attributable to ME or CFS (chronice fatigue syndrome) in England and Wales, according to the Office for National Statistics.
Boothby O’Neill’s devastated parents want her case to be a catalyst that reverses the woeful amount of funding for research into this mysterious illness that affects at least 250,000 Britons.
They want to bury, once and for all, scepticism and disbelief by medical professionals about the condition.
ME sufferer ‘fell through cracks of dismissive’ NHS, says minister
Maeve Boothby O’Neill died after doctors ‘repeatedly misunderstood’ her debilitating condition, said Andrew Gwynne following her inquest
August 08 2024, 1.15pm
Maeve Boothby-O’Neill, pictured on her 18th birthday, died aged 27 in 2021 after more than ten years of seeing medical professionals
PA
Deborah Archer, assistant coroner for Devon, said Boothby O’Neill died aged 27 at home from natural causes after three admissions to hospital in her last months of life because doctors “were unable to treat the consequences of her severe myalgic encephalomyelitis”.
Archer said because there was no known treatment or cure for ME, which has an unknown cause, it is “not possible to say whether any treatment would have halted the disease process in Maeve, even if she had been treated against her will”.
The assistant coroner said she found none of the clinicians who gave evidence during the two-week inquest “didn’t believe ME was a true illness” and found they were “respectful and compassionate”.
Archer will hold a hearing next month to decide whether she should write a prevention of future deaths report to stop other ME sufferers dying from the disease.
Following the inquest, Andrew Gwynne, minister for public health and prevention, said: “Every patient deserves to have their condition understood and treated to the highest standard, and this is a heart-wrenching example of a patient falling through the cracks.

Shortly before her death Maeve Boothby O’Neill wrote: “I cannot adequately describe how frightening it is it is … to discover that there are no doctors who can help you”
COLLECT
“Maeve and her family were forced to battle the disease alongside the healthcare system which repeatedly misunderstood and dismissed her.”
Gwynne, who suffers from long Covid, a post-viral illness likened to ME, said the government would publish its “final delivery plan” for ME this winter which would “focus on boosting research, improving attitudes and education, and bettering the lives of people with this debilitating disease”.
Sean O’Neill, the father of Boothby O’Neill and a senior journalist at The Times, said his daughter “didn’t just fall through the cracks, she fell into a huge hole in our healthcare system”.
He said there must be radical change in the treatment of ME “starting with medical education, greatly improved research and specialist care provision for the most dangerously ill”.
O’Neill said: “The inquest heard that none of the medical staff treating her had any training or received any education in treating severe ME.
“Several professionals did not believe her illness was ‘real’. At the end of her life palliative care was delayed because of that disbelief.
“The coroner was told there were no specialist units, no wards, not even a bed anywhere in the NHS for treating severe ME. There were no policies, protocols or guidelines for the treatment of ME in 2021 and there are still none today.
• Sajid Javid: Labour must deliver on ME as patients suffer without a cure
“Imagine that being the case for any other serious, life-limiting or life-threatening illness. Imagine a doctor telling a Parkinson’s sufferer or a cancer patient that they had no idea how to treat their illness.
“This is the very definition of a systemic failing. It is not about the failings or negligence of individuals or a single hospital. It is about the entire system that should protect, or at least try to protect, those with severe ME. The health and social care system failed Maeve. It should not be allowed to fail others in future.”
Sarah Boothby, the mother of Boothby O’Neill and her main carer, said: “Unless NHS England takes responsibility for the many other deaths from ME that have gone unrecorded in England there will be more.”
The inquest heard that by 14 years of age Boothby O’Neill’s diary entries were peppered with references to tiredness she could not understand. By 18, fatigue forced the talented linguist to turn down offers to Russell Group universities. By 23 she was regularly housebound with exhaustion. By 27, she was dead.
Boothby O’Neill died on October 3, 2021, having been admitted to the Royal Devon and Exeter Hospital three times that year and after begging her GP to “please help me get enough food to live”.
She was admitted on March 18 but discharged on the same day when a doctor said he could not “see any medical reason to keep [her] in”.
At the time Mrs Boothby was angered by the failure to give her daughter a nasogastric (NG) feeding tube, placed through the nose into the stomach.
Archer found a failure to alert a doctor with a special interest in ME at the hospital during this admission “caused a delay in recognising how potentially serious the situation could be and caused Maeve to go down a path … which set her on her final downward trajectory”.
“I cannot say these factors contributed to her death, to the standard required, but they are of note,” Archer said.
Boothby O’Neill was admitted again in May but discharged on June 3 when doctors said they were “content” with her nutritional intake and following the wishes of Boothby O’Neill and her mother to leave the “exhausting” hospital environment. She was losing weight at a rate of 2kg a week in hospital and was taking paltry amounts of fluids daily.

Maeve Boothby O’Neill’s father, Sean O’Neill, said the circumstances around her death were “the very definition of a systemic failing”
COLLECT
Archer found that Boothby O’Neill should have stayed in hospital longer on her second hospital admission “where other options could be considered”, because no package of care “outside of 24/7 care in hospital” could be met in the community by her exhausted mother.
“This factor did contribute to her downward trajectory but [going home] was what Maeve and her mother wished for,” Archer said.
“It was because Maeve was so worried about her condition and knew so much about it that she was so firm in her wishes. Because of the unknowns about this disease I cannot make a finding about what would have happened if she stayed in hospital. To do so would be pure speculation.”
Boothby O’Neill continued to worsen at home after her second admission and was admitted in July to the eating disorder ward.
The multidisciplinary team finally agreed to try a NG tube for the first time on July 16 but Maeve, who had been deteriorating badly since the option was raised months earlier, became exhausted when sitting up to use the tube and wasn’t able to successfully feed. Boothby O’Neill was discharged on her wishes and by August was unable to eat any food.
Archer found Boothby O’Neill wasn’t given a prescribed experimental drug during this third admission and there was a lack of understanding among hospital staff into how their actions were reducing “Maeve’s energy envelope”.
But Archer said she was not able to make a finding that these factors caused or contributed to her death because ME “is a disease for which there is no cure and is of unknown [cause]”.
“In other diseases I can say if X was given then Y would have happened,” she said.
Archer said the experimental drug and undisturbed rest at home “didn’t seem to make a lasting difference to her long deterioration”.
With only months left to live, Boothby O’Neill wrote in an essay: “I cannot adequately describe how frightening it is … to discover that there are no doctors who can help you, that they do not even know what is wrong with you, and that in looking for effective alternatives you will be wandering in a wilderness of quacks and blogs.”
The eventual realisation by Boothby O’Neill that doctors could only keep her “alive, not living” led her to turn down a fourth hospital admission and any further attempts at tube feeding. She died at home on October 3, 2021.
Between 2001 and 2021 there were 150 deaths partly or fully attributable to ME or CFS (chronice fatigue syndrome) in England and Wales, according to the Office for National Statistics.
Boothby O’Neill’s devastated parents want her case to be a catalyst that reverses the woeful amount of funding for research into this mysterious illness that affects at least 250,000 Britons.
They want to bury, once and for all, scepticism and disbelief by medical professionals about the condition.