Is your mum able to sun herself? It's not something I would do because I'm fair, but it's the way your body makes vitamin D.
Medication use can affect vitamin D:
"Steroids
Corticosteroid medications such as prednisone, often prescribed to reduce inflammation, can reduce calcium absorption and impair vitamin D metabolism. These effects can further contribute to the loss of bone and the development of osteoporosis associated with their long-term use.
Other medications
Both the weight-loss drug orlistat (brand names Xenical® and alliTM) and the cholesterol-lowering drug cholestyramine (brand names Questran®, LoCholest®, and Prevalite®) can reduce the absorption of vitamin D and other fat-soluble vitamins. Both phenobarbital and phenytoin (brand name Dilantin®), used to prevent and control epileptic seizures, increase the hepatic metabolism of vitamin D to inactive compounds and reduce calcium absorption."
--US Office of Dietary Supplements
Also, your kidneys covert the vitamin precursor to active vitamin D, so your mum might need to have her kidneys checked.