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Article: Website problems due to a recent upgrade

(1) USE WWW: They indicated that the log-in system does not work as well in VBulletin when you don’t use in www in the title of the Forum URL, ie. this one


http://www.forums.aboutmecfs.org works better than this one:


http://forums.aboutmecfs.org


Adding the www to your URL may help; please let me know if it does.

You shouldn't have the forums at several different addresses. Pick one and stick with it.

Make an .htaccess file with the following contents and put it in the forum root directory (if there is already a file there by that name just add these lines to it):
Code:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^forums\.aboutmecfs\.org
RewriteRule ^(.*)$ http://www.forums.aboutmecfs.org/$1 [R=permanent,L]
 
Thanks for the code. I will pass it on.

I do intend to go with one address and will do that but the Forums have had two addresses for months and functioned fine with them. I have talked about the different addresses both with VBulletin personnel and with my web host neither believe they explain the log-in problems.
 
Parvofighter - in this case that probably was an address problem that occurred when the Forums were moved to the new host. That should be rectified on Monday. Your posts have not been lost.
 
Thanks to Cort and team for trying so hard to sort this all out for us! They are doing a great job with very few resources.

I found that deleting cookies and using the "www" version of the Forum address didn't help me when I was using Windows Explorer, my usual browser. I tried that strategy in Firefox and it now seems to be working. Try Firefox!
 
I do intend to go with one address and will do that but the Forums have had two addresses for months and functioned fine with them. I have talked about the different addresses both with VBulletin personnel and with my web host neither believe they explain the log-in problems.

Uhhhh VBulletin and your web host are wrong. A cookie is only good for the domain that set it. Your browser won't give a cookie set by one domain to a different one. So if you log in at http://forums.aboutmecfs.org and are redirected to http://www.forums.aboutmecfs.org you won't be logged in anymore. The forums may have had two addresses for months but all the links pointed to one address so it wasn't a problem. After having all the forum links at forums for a year you go and put a www in front of the address and all your links will now be messed up. Plus it is just bad form to have the same thing at multiple URLs. What did you mean you will "pass on" the code...to who...aren't you the owner of the site? It takes a few seconds to copy and paste it into the proper file.