@Gingergrrl , I just shipped my serum via fedex priority to celltrend in Germany, it is supposed to arrive tomorrow; however, I am concerned that they are not going to receive it or that they will not test it and get the results back to me, because I have not been able to make any type of contact with them. I have tried calling both of the phone numbers that they have listed, and tried emailing both of the email addresses, but no response.
On the website it says to email them the tracking number when you send your serum, and I did that, but since they didn't respond I am not even sure if their listed email address is active anymore.
I had it shipped to the address listed on the "sample preparation and logistics" form on their website, so hopefully it gets to the right place.
I know that you have successfully gotten test results from them before, do you think there is anything else I should be doing?