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- 14
Hi everyone,
I’ve been trying to make my appointment with Dr Chia, but I’ve got a problem, and I’m hoping there might be others out there from the UK who have seen him that can help me out.
I rang his office and was told that my GP would need to fax over a referral request with my diagnosis, and once they had that I could then call back and book an appointment. Ok, no problem. So I saw the first available doctor as I wanted it done asap, and was told that due to patient confidentiality, she couldn’t just fax my details out. She said they could do it via email (through the NHS’s secure system), or, after the request had been passed from the locum I saw to my usual doctor, my doctor said Dr Chia’s office would have to fax her first, saying that I wanted to book an appointment and could my GP send a referral request back to them.
So, I rang ID Med again, gave them the details they needed, and they said they would fax my doctor. I did ask about an email address instead, but wasn’t given one as they chose the fax route. That was on May 11th. I found out today that my GP hadn’t yet received said fax, so I’ve just called ID Med, and the lady I spoke to remembered me and said she did try to send it twice, but it wouldn’t go through as it kept saying the line was busy, but after checking the number with her (she got two digets the wrong way round when she read it back to me, and when I corrected her the impression I got was that she’d just read it out wrong, not written it wrong, so who knows) she said she would try again.
Did anyone else have to go through this with their GP? I said I would sign something to give them permission to fax my details out if need be, but nothing has come of that. I just feel like I’m going round in circles, now, and it’s taking so long. I’ll admit I didn’t realise my GP had to request the appointment - I thought as I would be a private patient, paying myself and not through insurance, I could just book my own appointment. It’s just left me even more fatigued than usual and more than a bit worried that I won’t get an appointment at all.
I’ve been trying to make my appointment with Dr Chia, but I’ve got a problem, and I’m hoping there might be others out there from the UK who have seen him that can help me out.
I rang his office and was told that my GP would need to fax over a referral request with my diagnosis, and once they had that I could then call back and book an appointment. Ok, no problem. So I saw the first available doctor as I wanted it done asap, and was told that due to patient confidentiality, she couldn’t just fax my details out. She said they could do it via email (through the NHS’s secure system), or, after the request had been passed from the locum I saw to my usual doctor, my doctor said Dr Chia’s office would have to fax her first, saying that I wanted to book an appointment and could my GP send a referral request back to them.
So, I rang ID Med again, gave them the details they needed, and they said they would fax my doctor. I did ask about an email address instead, but wasn’t given one as they chose the fax route. That was on May 11th. I found out today that my GP hadn’t yet received said fax, so I’ve just called ID Med, and the lady I spoke to remembered me and said she did try to send it twice, but it wouldn’t go through as it kept saying the line was busy, but after checking the number with her (she got two digets the wrong way round when she read it back to me, and when I corrected her the impression I got was that she’d just read it out wrong, not written it wrong, so who knows) she said she would try again.
Did anyone else have to go through this with their GP? I said I would sign something to give them permission to fax my details out if need be, but nothing has come of that. I just feel like I’m going round in circles, now, and it’s taking so long. I’ll admit I didn’t realise my GP had to request the appointment - I thought as I would be a private patient, paying myself and not through insurance, I could just book my own appointment. It’s just left me even more fatigued than usual and more than a bit worried that I won’t get an appointment at all.