Quite an interesting report. Thanks, Cort, for writing about Caroline Anderson. How lucky that she found that antivirals helped her significantly.
Some of what she says about insurance companies I also saw in Wendell Potter's Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR Is Killing Healthcare and Deceiving Americans. Wendell Potter remarks at one point in the book that the eleven million dollar retirement home of one of his former bosses was built with money the company made denying medical claims.