As a Bristol patient this leaves me close to tears
Like a few of you I find advice to keep the patient away from other doctors disturbing. Doctors have specialisms. How can one doctor be confident that they haven't missed something?
Also this bit
- "Acknowledge the patient’s symptoms as real, be direct and honest about areas that you agree on and those that you don’t agree
- Look out for sings rather than symptom, if necessary a brief physical examination
- Use appropriate investigations to exclude physical cause, but discuss implications of negative test beforehand, avoid tests and procedures, unless indicated"
The advice to acknowledge symptoms as real is disingenuous in the extreme in this context. Doctors clearly aren't defining "real" in the same way as patients and it becomes nearly impossible to have meaningful communication. It creates a relationship of distrust and confusion.
How are you going to spot signs (?) if you don't do a physical examination? Therefore, this is normally necessary rather than optional as implied.
It is a contradiction to say "exclude physical cause" and then "avoid tests and procedures ". The point of tests is to find physical cause. If you don't do the right tests you won't find the cause. Presumably all NHS tests are only 'if indicated ' so to mention it communicates something else. I went untreated for POTS for years because of UK policy to avoid testing pwme for this. Within hours of starting heart specific beta blockers a number of symptoms substantially improved. I could have felt better than I did for years.
I'll have a think about writing to my MP, but my instinct is to keep my neck under the parapet for this one. I do quite a lot of general advocacy but I'm not sure about the wisdom of taking on healthcare in the place where I need healthcare! Is there a non Bristol person who could query this or someone who isn't a patient? Perhaps
@Jonathan Edwards ?