@perrier did you pay taymount by credit card? if so, you can dispute the charge. they cant charge unless a service was rendered
i am not even surprised, so many try to take advantage of us because they know we are desperate
Thanks Daffodil for your support; this took place in 2014. We had to pay at the time of booking half or more than half for the fecal infusions. We we in the most expensive category, with multiple infusions, so to speak for ME and ibs.
In total it was very expensive, thousands and thousands of dollars; I would have to look it up in my papers for the exact figure. So, they had the money which was paid by credit card before we even arrived.
Then when we arrived and the prep was being done, a problem occurred and it was then we learned they have NO doctor connected to their clinic. Our family member ended up in emergency and was in hospital for over two weeks. I was in touch with Taymount notifying them. But they just refused to return the cash, not even a penny.
After I harangued them, they offered to apply a tiny percent of our money to a future fecal procedure. That was it. Well, we no longer wanted to have anything to do with this unprofessional outfit. There was some loophole in the uk which allowed them to operate this clinic, and boy, they were raking it in, this husband and wife team:
Yes, many clinics have taken advantage of ME patients; it is criminal.