Angie's list and Yelp are both pay-for-play lists now. They remove negative reviews if you pay them.
What? That sounds like a form of blackmail.
If someone wanted to write a review on yelp or angie's list wouldn't you have to pay?
I have seen reviews on websites of places such as restaurants , Target, Barnes and Nobel and similar types of stores where anyone can leave a review. Some of the negative comments are about little things so it's hard to figure out which ones are legitimate reviews or if someone had a one time bad experience or if it's really a problem. The ones I usually look at are for individual products. But again you have to read carefully.
Barnes and Noble is the worse. You will read reviews that say, "Anyone out there?" as well as lots of comments that are the vampire, werewolf type of stories that are popular with teenagers. I am not kidding! Actually, some of them are fairly well written. It's a shame they don't use their talents in a more constructive way.
I haven't been there in a while so don't know if it's still a problem.
Sorry for getting off topic but it does show how reviews can be subjective. I probably could have left out the B&N part.