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Yikes! Which Rey/Klimas office tomorrow?

Discussion in 'ME/CFS Doctors' started by November Girl, Apr 15, 2013.

  1. November Girl

    November Girl Senior Member

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    I am in Miami with a 10:am appointment in the morning. When the appt. was made, I was told it was in the Kendall office. Today, I received an email translation of a message left on my home phone
    Hi good afternoon this is Elizabeth calling from nova Southeastern University in the clinic ... We're calling you to remind you of your appointment tomorrow with Doctor Ray at ten am in the morning and i-daily(?) location. Our address is 3424 South University Drive suite thirty four forty. That's Fort Lauderdale Florida three three three two eight.​

    Any idea what's going on?? Is this for real, or just their idiot switchboard/message system that doesn't quite get the fact that their affiliated clinic is offsite?
  2. SOC

    SOC Moderator and Senior Member

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    Yikes! I'd trust your appointment more than the idiot message system. Perhaps call at 8:00 am and check...?
  3. Andrew

    Andrew Senior Member

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    I'd call tonight and see if I can leave a message explaining the problem.
  4. Little Bluestem

    Little Bluestem Senescent on the Illinois prairie, USA

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    It is after 3 in the morning there now, so I hope she is in bed.
  5. November Girl

    November Girl Senior Member

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    It turns out that Dr. Rey is spending 2 days at Kendall, and 2 days at the NOVA clinic in Davie. Elizabeth, who works the front desk, is calling people the day before to remind people of their appt, but there doesn't seem to be any effort being made to advise people that their appointment location has been switched. I'll post more about the actual appt in a few days - am very wiped out at the moment.
    Valentijn and Little Bluestem like this.
  6. waiting

    waiting Senior Member

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    Does anyone have an opinion on whether it matters if you book at the Kendall location or the Davie location? Thanks.
  7. November Girl

    November Girl Senior Member

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    The Davie location is very close to Ft. Lauderdale airport, so much easier to get to. It's also at the site of the NeuroImmune Institute, though that may not make any difference.
  8. SOC

    SOC Moderator and Senior Member

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    I've been to both. From a treatment point of view, it makes no difference. Since we have multiple people taking off work to travel to INIM, we like Monday and Friday appts, which means we usually end up at Kendall.

    I dislike both Miami and the Miami Airport, though, so I'd rather stick to Ft Lauderdale/Davie if I had a choice.

    There's somewhat less walking required at the Davie office, if that matters.
  9. madietodd

    madietodd Senior Member

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    I go to the Davie location. I stay at the Marriott Courtyard Plantation; they get me at the airport and take me to Dr. Rey's office, for free (with advance notice). This hotel offers a discount for people going to NOVA for any reason.

    I went to Miami for my first visit, before the 2nd office opened. The airport is huge, and Miami traffic is so bad that I almost missed my return flight. There were accidents everywhere.
    November Girl likes this.
  10. SOC

    SOC Moderator and Senior Member

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    Do you go in and out of Ft Lauderdale airport, then? Or does the hotel pick you up at Miami Airport?
  11. madietodd

    madietodd Senior Member

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    I fly into Fort Lauderdale.
  12. SOC

    SOC Moderator and Senior Member

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    Wish I could, your travel arrangements sound like heaven compared to doing the Miami thing. It might even be worth doing a layover somewhere just to get to Ft Lauderdale rather than Miami. Thanks for the tips. :)
    madietodd likes this.
  13. madietodd

    madietodd Senior Member

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    It's the cheapest and most direct flight for me anyway. Southwest doesn't fly to Miami, but has lots of non-stops to Ft. Lauderdale from Baltimore.

    For some reason this isn't on the website: http://www.nova.edu/cwis/bsv/travel/hotels.html It lists all the hotels that offer a NOVA discount. The hotel I use is the one on 6th street.

    PM me if you go this route, and I'll tell you all my secrets. Haha, well, what I've learned.
    SOC likes this.
  14. waiting

    waiting Senior Member

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    Great advice -- thank you so much!!
    @November Girl
    @SOC
    @madietodd

    This is has been "on the list" for a long time but figured it was time to give it a try -- although I hear the wait list can be about a year now.
    November Girl likes this.
  15. SOC

    SOC Moderator and Senior Member

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    Dr R told me on Monday that the waiting list is about 2-3 months.
    November Girl and waiting like this.
  16. November Girl

    November Girl Senior Member

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    I'm so glad to know about the hotel discounts and shuttles. My August appointment is at 3pm. I was hoping to fly in and out on the same day, but I may try to change this and have a layover.
  17. November Girl

    November Girl Senior Member

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    I've been on the phone with NOVA a lot this past month. The person on the front desk really seems to know her stuff. At least I assume Kessie is their front desk person. The NOVA office number is (954) 262-2850, at least for the Davie/Ft. Lauderdale location.
  18. SOC

    SOC Moderator and Senior Member

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    Dr R was running 3 hours late when we were there, although that hadn't been the case during previous visits. Another patient in the waiting room told me that they often run quite late at INIM these days. Too much going on there, I think. :)

    Since your appt is late in the day, I'd count on them being late and not try to fly out the same day. Daughter did the one-day trip once (with an earlier appt than yours) and still managed to catch her flight, but was exhausted. I wouldn't advise it.
  19. November Girl

    November Girl Senior Member

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    I hadn't even thought about them running late! I have already been rethinking two 3-hour flights on the same day. It was more wishful thinking than reality. DH was afraid I couldn't handle an overnight stay on my own. I'll spend the money on the hotel; the savings on taxi fares will make up for most of the cost of the hotel anyway.
    SOC likes this.
  20. madietodd

    madietodd Senior Member

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    Tell the hotel what time your plane arrives so they can plan the shuttle. Also call them when you arrive or you might wait a long time. Also tell the driver which Plantation you're going to; there are 6 in the area.
    November Girl and SOC like this.

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