I have a GP who has been very supportive with my ME and very helpful in treating symptoms, getting referrals, writing letters of support to help me get benefits... when I am able to visit him in the surgery. I am mostly housebound and his surgery is a mile away. When I visit, I ask for a sideroom to wait where I can lie on a couch to rest while waiting and avoid secondary infections (with his agreement and encouragement), so he can see with his own eyes what it costs me physically to visit. However, when I phone, for things that shouldn't require him to examine me or when I'm too sick to come to the surgery and get help, he sometimes doesn't phone me back. When he does, he is clearly in a hurry and has squeezed me in between patients rather than allocating me a slot as he would have if I had turned up in person. Because I'm so focused on getting my physical problem fixed in the time available, I haven't yet discussed this with him. It seems insane to me that a patient too ill to come into the surgery with what he clearly understands to be chronic and severely disabling condition should not be given at least the same priority as someone who is well enough to come in. UK people - do you know if there is some sort of NHS thing where they don't get paid for a phone consultation or something? My doctor is a good guy, not an utter bastard and I can't understand why he is doing this. I'd like to approach him, but with some understanding of his situation so that I can help things go better. I've been trying to access him this morning over a pain issue (I'm in pain and having problems with what he prescribed me) and only had his secretary call me back with an answer that wasn't helpful given what has happened with my pain in the three hours since I called.