The website shouldn't cost a bazillion dollars to revamp. My suggestion would be to convert it from a static HTML site to a content management system, like Drupal or Wordpress. There are many plug-ins for both, so you can customize it to your needs. The advantage of a content management system (CMS) is the site can become interactive with visitor comments if you choose. The look of the site is based on a template, so you can change the template any time, and all the pages will change. You can change menus at any time and all the links will update automatically. The site management is browser based, so you don't need special software and you can make changes to the website from any computer connected to the internet. Once it's set up, you don't need to be a website guru to maintain it. I've done sites in html (Dreamweaver), Drupal, Joomla, and Wordpress. My favorite CMS for simplicity and ease of use is Wordpress, especially if you start with a theme framework, such as Headway, Builder, or Ashford. I would suggest reading Poor Richard's Website Marketing Makeover by Marcia Yudkin for ideas on how to set up the navigation of the site. It's kind of outdated technology wise, but the basic principals are timeless. What I would do to your website is to clean up the home page. It's way too cluttered with too many overlapping menus, links, buttons. Way confusing. The rest of the website is actually not too bad. You could use breadcrumbs so you don't get lost on the site though. I would also suggest adding a message board, so you can get some sort of community started. My other suggestion would be to get someone to donate their services or to give you a reduced rate to get it set up, then you should be able to maintain it yourselves. As far as a survey of your members - again, it doesn't have to cost a million dollars. It would be as easy as including a survey on one page of your newsletter/magazine, with a return address on the backside, so members could mail it back in, or putting a member survey on your website. Or both. You already have a newsletter and website, so the survey would be free. Do you even know how many of your members are on the net or not? How much could you save on printing and mailing costs if you went digital? Are you putting together the newsletter in-house, or paying a designer to do it? Not that I want to take away work from designers, but in-house is going to be a lot cheaper.