I hope there may be some people who voice their concern to this new body established this week. If he never hears any complaints about the treatment of cfs he may think there is no problem. http://www.cbc.ca/news/health/story/2011/02/15/f-patients-rights-glouberman.html It is easy to comment on this cbc site. just type in your username and password and you are ready to go. you don't need to wait for an email.