I'd like to find out more about this. Has anyone seen any more info on it? I don't anything about this new approach to benefits assessments - I only know what I've read in this article. Here are some of the main points that I've picked out of the article... Spot checks on sick benefit staff ordered to be 'nicer' 31 August 2011 Last updated at 18:22 http://www.bbc.co.uk/news/uk-politics-14738007 The coalition government asked Prof Harrington to review the test after complaints from disabled people, doctors, and charities that people were wrongly being found capable of working and losing benefit money as a result and that 40% of decisions were being overturned on appeal. Prof Harrington, a former professor of occupational health at the University of Birmingham, concluded there were serious problems with the assessment process and made a series of recommendations to improve it - all of which were accepted by ministers. The test is carried out by assessors from private firms - but the final decision on their fitness to work and which benefits people should receive as a result is taken by Job Centre staff. Employment Minister Chris Grayling recently told a Commons Select Committee that the medical assessment, conducted by healthcare firm Atos, has been "downgraded" in importance. Prof Harrington said the medical test was not the "be all and end all" but he stressed that claimants had to make sure that all corroborative evidence in their case was made available to be considered. The changes to the test would give greater authority to Job Centre staff, he added, to make their own decisions rather than just "rubber stamp" the outcome of the medical tests. They collect all the information from the claimant, they ask the claimant who is their preferred health care advisor. They collect the ATOS assessment, they bring it all together, and before they make a decision, they contact the claimant and say 'this is what I'm going to do, have you got any other information you want me to consider?'