1. Patients launch $1.27 million crowdfunding campaign for ME/CFS gut microbiome study.
    Check out the website, Facebook and Twitter. Join in donate and spread the word!
A Little Poisoning Along the Road to ME/CFS
Looking at my symptoms, many of which are far less these days and some are gone, it would be easy to figure that I'd just dealing with some heavy-duty menopausal issues.
Discuss the article on the Forums.

Being fired by my doc

Discussion in 'General ME/CFS Discussion' started by IreneF, Jul 29, 2014.

  1. IreneF

    IreneF Senior Member

    Messages:
    466
    Likes:
    432
    A bit of background: I've been seeing this doctor (a family physician--like a GP) for several years, but I hadn't been in for at least three years because I didn't have a desperate need, and because it's so hard to get myself anywhere. (The last few times I drove by myself were to take my husband to the emergency room in the wee hours or pick him up from the hospital. And that was last year.) Plus it's really hard to communicate with him through the office. He refuses to use e-mail and the staff seemed to never give him messages.

    So I went to see him last Friday, I get a lab slip, but the lab is closed, and by that time I'm exhausted and getting light-headed. I had already asked my daughter's boyfriend if he would be able to help me if necessary, so I called him to come and get me. (He lives only about three blocks from the doctor's office.)

    The next day I crash, of course, but I also get a call from the local drugstore saying my prescription is ready. I hadn't asked for a refill, but I figured they had done it automatically for a drug I started last month, so I sent my son down to pick it up.

    It turns out my son paid $50 for a drug that I get by mail, and which is prescribed by my CFS/ME specialist, not my local doc, which is what it said on the label.

    I called the pharmacy for an explanation. They said my local doc had called it in, and they could not provide a refund. If I wanted a refund I would need to call my doctor. Which I did.

    So--today I get a call back from the nurse at my doctor's office saying they had made a mistake and they were willing to refund my money, but if they did so I would need to find another doctor. WTF?

    It's so difficult to get out of the house, and he was fairly close, and reasonably intelligent. It's hard to believe he would not correct his own mistake.

    My husband says I need to find another doc, but it's so hard. He also thinks I shouldn't post on yelp or write my doc a letter or anything else; I think it's important to warn other potential patients.

    Advice?
     
    Valentijn likes this.
  2. AndyPandy

    AndyPandy Making the most of it

    Messages:
    236
    Likes:
    480
    Australia
    Hi @IreneF

    What a bizarre situation. They make a mistake and then offer a refund, but only on condition that you leave the practice.

    It sounds like the only thing that makes you prefer this doctor is proximity to your home, but you have only actually physically visited him once in over 3 years.

    You also say it is difficult to communicate with him as he doesn't use email and the staff never seem to give him messages. So communication without a visit seems problematic. Are you getting what you want and need from this doctor?

    You also have a CFS/ME specialist who is prescribing medication for you, so that aspect of your healthcare is covered.

    If it were me, I would take the refund and start looking for another doctor. As a starting point, perhaps you could contact your CFS/ME society and ask for a list of sympathetic doctors in your area. Are home visits by a doctor a possibility for you?

    If you want to take your complaint further, you could write him a letter carefully setting out the facts as they occurred and making it clear that you have also sent a copy of the letter to the regulatory body for doctors (whatever it is where you live).

    But you need to weigh up whether it is worth using your energy in this way. He would likely come back with a self serving response.

    Personally, I would avoid a written warning to others on a publicly available site.

    Best wishes
     
    PennyIA, Valentijn and SOC like this.
  3. Gingergrrl

    Gingergrrl Community Support Volunteer

    Messages:
    1,907
    Likes:
    3,169
    USA
    @IreneF In this case I would find a new doctor as I'm not really hearing any benefits or positives to seeing him. If there were a lot of positives then I would feel more conflicted but this seems more straightforward.

    As far as Yelp, if you write a negative review then you are for sure cutting all ties and cannot change your mind if you decide you want or need to go back.

    Is he helping you with disability paperwork or providing any services that you are unable to get elsewhere?
     
    ggingues likes this.
  4. IreneF

    IreneF Senior Member

    Messages:
    466
    Likes:
    432
    No, he's not helping me with disability or anything.

    I liked the guy. He's kind of sarcastic, but so am I, and he's intelligent. I thought he had a clue about how hard it is for me to do much of anything, since he never told me to exercise or anything else stupid, and helped me get a disabled parking placard. It's not like I take too much of his time.

    Driving is a bigger deal here in San Francisco than it is in other places I've lived, because it's so crowded, and parking is at a premium. It can be incredibly difficult to find parking, even with a placard. (According to the newspaper, there's a lot of parking placard abuse.) I need to find a doc who is easy to drive to, and where I can find ultra-close parking.
     
  5. Gingergrrl

    Gingergrrl Community Support Volunteer

    Messages:
    1,907
    Likes:
    3,169
    USA
    @IreneF I just re-read your post and now unclear if the doctor actually said you shouldn't return or if his nurse just said it out of her own annoyance or laziness?
     
    Valentijn and ggingues like this.
  6. taniaaust1

    taniaaust1 Senior Member

    Messages:
    8,061
    Likes:
    5,043
    Sth Australia
    I too are going to say even thou its very difficult, that you do need to find another doctor. We all need understanding doctors (one of mine even told me to get my things from iherb to save myself money when he recommended things). I wouldnt even bother wasting energy on doing a letter to this doctor as it wouldnt do a thing and just uses your valuable energy. Blackmail is nasty and something a doctor shouldnt do.
     
    Last edited: Jul 29, 2014
  7. IreneF

    IreneF Senior Member

    Messages:
    466
    Likes:
    432
    His nurse was the one who called me, but now I am wondering whether something got muddled. I don't know what he was actually told. I don't know if it's worth following up. I'm just terrified of going from the frying pan into the fire.
     
  8. golden

    golden Senior Member

    Messages:
    1,831
    Likes:
    1,072
    Clear Light
    Negotiate the refund plus an additional $1,000 if they want you out the practice! (For additional expense, effort and time of finding a new Doc). :)
     
  9. golden

    golden Senior Member

    Messages:
    1,831
    Likes:
    1,072
    Clear Light
    yes, best speaking direct to the doctor about it i think.
     
  10. taniaaust1

    taniaaust1 Senior Member

    Messages:
    8,061
    Likes:
    5,043
    Sth Australia
    It would be horrible to loose a doctor who was previously good if that nurse had a ME/CFS biased and hence treated you like that. The more I think about it the more I think you should make sure the doctor actually did say this. (that nurse certainly would get a talking to if she's made it up).
     
  11. Butydoc

    Butydoc President

    Messages:
    96
    Likes:
    303
     
  12. Butydoc

    Butydoc President

    Messages:
    96
    Likes:
    303
    Hi IreneF,

    This entire event with your doctor seems so strange that it doesn't make sense to me. I wonder if there was some miscommunication. If I were you, I would want to understand why your doctor wants to fire you for a small mistake that he did. If you liked this doctor before, then I think it would be worth while talking with him on the phone. Most doctors return patient calls at the end of their day.

    Best,
    Gary
     
    Gingergrrl likes this.
  13. Gingergrrl

    Gingergrrl Community Support Volunteer

    Messages:
    1,907
    Likes:
    3,169
    USA
    I agree with @Butydoc and if you like this doctor, then clarify with him directly that this is what he said.

    I had a doctor last month who called in the wrong version of a prescription to the pharmacy and my husband picked it up for me. I didn't look at it until the following day and realize it was wrong. The pharmacy said they could not exchange it b/c it was the doctor's mistake. When I reached the doctor, he realized he called it in wrong as he was in a hurry and the whole thing got corrected.

    So, maybe this nurse just did not want to be bothered and went rogue making up her own rules. I think you need to clarify for peace of mind and then decide.
     
    Valentijn likes this.

See more popular forum discussions.

Share This Page